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Privacy Policy sit88 — Your Information Security Is Our Priority

Sit88 values the privacy of every member. This document clearly explains how we collect, store, use, and protect your personal data on our platform.

Updated: 1 January 2026 PDPA Compliance 256-bit SSL
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Privacy Commitment

Six Core Protection Principles sit88 Privacy

This is more than a legal document — it is our promise to every sit88 member about how we handle your data.

Secure Data Storage

All member personal data is stored on servers protected with AES-256 encryption and multi-layered access controls. No external party can access your information without authorisation.

No Data Sales

Sit88 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data is not our product.

Full Member Control

You have the right to access, correct, transfer, or request deletion of your personal data at any time through your account settings or by contacting our support team.

PDPA Compliance

Sit88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. All data processing is carried out on a lawful basis.

Cookie Transparency

We use cookies solely to enhance user experience and for internal analytics. You can manage your cookie preferences through your web browser settings at any time.

Breach Notification

In the event of any data security breach affecting your information, sit88 will notify you within 72 hours in accordance with applicable regulatory requirements.

Content
1 Introduction 2 Data Collected 3 ">Purpose of Use 4 Data Sharing 5 Data Security 6 Your Rights 7 Cookies & Trackers 8 Children's Data 9 Data Retention 10 Policy Amendments 11 Contact Us
Important Note: This Privacy Policy applies to all users of the sit88 platform, including website visitors, registered members, and former members. By using the sit88 platform, you agree to the practices described in this policy.

1. Introduction & Scope of This Policy

Sit88 is an online casino and sports gaming platform committed to protecting its members' privacy. This Privacy Policy explains in detail how sit88 ("we", "Platform") collects, processes, stores, and protects your personal information ("data") when you use our services at sit88.pro.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the comprehensive agreement between you and sit88. Reading and understanding this policy is important as it defines your rights and our responsibilities regarding your personal data.

This policy covers all your interactions with sit88, including visits to our website, account registration, gaming activity, financial transactions, communications with our support team, and use of the sit88 mobile app.

2. Types of Personal Data We Collect

Sit88 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the types of data collected:

Data Categories Example Information Collection Methods
Personal Identity Full name, date of birth, IC/passport number KYC Form
Contact Information Email, phone number, address Registration
Financial Data Bank account number, e-wallet, transaction history Transactions
Technical Data IP address, device type, web browser, OS Automatic
Game Data Betting history, wins, game preferences Platform
Communication Support chat logs, emails, feedback Interactions

Technical data is collected automatically via cookies and similar tracking technologies when you browse our platform. This information is used solely for security, identity verification, and user experience improvement purposes.

3. Purpose of Personal Data Use

Sit88 processes your personal data only for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

  • Service Delivery: Enabling you to register an account, play games, make deposits and process withdrawals smoothly.
  • Identity Verification (KYC): Verifying your identity to comply with anti-money laundering (AML) and fraud prevention regulatory requirements.
  • Financial Processing: Processing deposits, withdrawals and other financial transactions accurately and securely.
  • Platform Security: Detecting and preventing fraudulent activity, hacking and account misuse using real-time monitoring systems.
  • Customer Support: Providing technical support and resolving any issues you encounter more effectively.
  • Service Communication: Sending important notifications related to your account, transactions, policy changes and security information.
  • Marketing (With Consent): Sending promotional information, bonuses and special offers — only if you have consented to receive them.
  • Analytics & Improvement: Understanding usage patterns to improve platform design, speed and the overall member experience.
  • Legal Compliance: Meeting regulatory obligations, legal investigations and applicable authority reporting requirements.
Our commitment: Your data will not be used for any purpose beyond those stated above without your prior explicit consent.

4. Sharing Data with Third Parties

Sit88 does not sell or trade your personal data. However, in certain circumstances, we may share your data with trusted third parties as follows:

  • Payment Providers: FPX, Touch 'n Go, Boost, and other e-wallet partners receive only the transaction information necessary to process your payment.
  • Verification Service Providers: Third-party companies conducting KYC checks and identity verification receive copies of the required documents for that purpose only.
  • Game Providers: Game software providers that partner with sit88 receive only the minimum game data required to ensure the games function properly.
  • Legal Authority: sit88 fully complies with information requests from government authorities, courts, or legitimate regulatory bodies when required by law.
  • Cloud Services: Server infrastructure providers that have signed strict data processing agreements and comply with international security standards.

All third parties we work with are required to comply with privacy policies equal to or stricter than sit88's standards. We do not permit them to use your data for marketing or any other purpose unrelated to the services they provide to sit88.

5. Data Security Measures

Protecting your personal data is a responsibility we take very seriously. sit88 implements multiple layers of security to ensure your information is always protected:

  • 256-bit SSL Encryption: All communication between your browser and sit88's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions.
  • Data-at-Rest Encryption: Sensitive data such as banking information and identity documents are stored in encrypted format on our servers.
  • Internal Access Control: Only authorized sit88 staff who require access to perform their specific duties are permitted to view member personal data.
  • 24/7 Monitoring: An automated security monitoring system operates around the clock to detect unusual activity and security threats in real time.
  • Regular Audits: Independent security audits are conducted periodically by qualified third parties to identify and address any vulnerabilities.
  • Two-Factor Authentication (2FA): 2FA is available for all member accounts as a recommended additional layer of protection.
Reminder: While we take all reasonable measures, no security system is entirely foolproof. We encourage you to take precautions as well, such as using a strong password and not sharing your login credentials.

6. Your Rights Regarding Personal Data

As a data subject, you have rights guaranteed under Malaysia's PDPA. sit88 respects and facilitates the exercise of the following rights:

1
Right of Access

You may request a copy of the personal data we hold about you at any time through customer support.

2
Right to Rectification

If your data is inaccurate or outdated, you have the right to request immediate correction at no charge.

3
Right to Erasure

You may request deletion of your personal data, subject to applicable regulatory retention obligations.

4
Right to Withdraw Consent

You may withdraw your marketing consent at any time via your account settings or by contacting us.

5
Data Portability Rights

You may request your data in a machine-readable format for transfer to another platform if needed.

6
Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact our Data Protection Officer team via email at [email protected]. We will process your request within 14 business days.

7. Use of Cookies & Tracking Technologies

Sit88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how members use the platform to improve speed, design and functionality.
  • Functional Cookies: Storing your preferences such as language, display settings and your favourite game selections.
  • Analytics Cookies: Used to collect aggregated data on usage patterns for internal reporting and platform improvement purposes.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the sit88 platform. Your first visit to sit88.pro will display a cookie notice to obtain your consent.

8. Protection of Children's Data

Sit88 is a platform dedicated exclusively to adults aged 18 years and above only. We do not knowingly collect or process personal data from minors.

If we determine that a person under the age of 18 has registered an account or provided us with their personal data, we will:

  • Immediately close the account without notice.
  • Removing all personal data related to that individual from our systems.
  • Returning any relevant financial balance to the owner of the registered payment method.
  • Reporting the incident to the relevant authorities where required.

If you have reason to believe that a minor has used our platform, please contact us immediately at [email protected] so that action can be taken promptly.

9. Data Retention Period

Sit88 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws and regulations.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure to resolve any outstanding claims.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and taxation legal requirements.
  • KYC Records & Identity Verification: Retained for a minimum of 5 years after account closure in accordance with AML requirements.
  • Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
  • Technical Data & Access Logs: Retained for 90 days for security and incident investigation purposes.

Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be re-identified.

10. Amendments to the Privacy Policy

Sit88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements.

When we make significant amendments, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the sit88.pro homepage about the changes that have been made.
  • Sending email notifications to all registered members for amendments that significantly affect their privacy rights.

Continued use of the sit88 platform after amendments are published will be considered as your acceptance of the updated policy. We recommend that you review this page periodically to stay informed about how we protect your information.

11. Contact Our Data Protection Officer

Sit88 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy and handling all personal data-related inquiries.

If you have any questions, concerns, or wish to exercise your rights, please contact us through the following channels:

Privacy Email
Live Chat
Available 24/7
Response Time
14 Business Days
For more information about your rights under Malaysia's PDPA, you may also refer to the official website of the Department of Personal Data Protection Malaysia.
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